Refund and Returns Policy

Customer Returns and Refunds Under Federal Law

• #1 | The Customer Bought the Wrong Item.
• #2 | The Product is No Longer Needed.
• #3 | The Product Didn’t Match the Description.
• #4 | A Gift Purchase Was Incorrect.
• #5 | The Product Was Damaged Upon Arrival.

While many retailers have decided this makes for the best business practice, they aren’t legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller before making a charge back claim with your bank.

Which is safer credit card or debit card?

Since credit cards offer fraud liability protections that debit cards do not, meaning online purchases with credit come with fewer risks. So if you’re debating debit or credit for online shopping, pick credit for a safer shopping experience.